Zoom Update Might Affect Online Classes

Zoom’s new Software Lifecycle Policy comes into effect on November and will prevent Users from joining Zoom sessions if they are using an outdated version of the software.

As Edmonton Seniors Centre uses Zoom to conduct our online classes, this change will have an impact on anyone attending our classes. Therefore, we recommend updating your Zoom now to ensure you don’t have any trouble once the change takes effect. Anyone running an end-of-life version after November 5, will not be able to join meetings (or Classes) via the Zoom Client and will be prompted to update, or join from the Web browser. Please note that they will also be ending support for the ChromeOS client and are asking all customers to migrate to Zoom’s Progressive Web Application (PWA).

So there are 2 things that you can do:

• Option 1: Download the latest version of Zoom (and keep it up to date).
  • Download or update to the latest version of Zoom software by checking for updates within the Zoom client or by navigating to zoom.us/download 
• Option 2: Join Zoom via the Web Browser (no download needed)
  • Users can join Zoom meetings or webinars from their web browser and bypass downloading Zoom.
  • Locate the meeting invite link from your email or calendar invitation. Click the join link to join the meeting. If a pop-up window prompts you to open or install the Zoom desktop client, click Cancel. At the bottom of the page, click the Join from your Browser link.

Remember, ESC is here to help! We offer many support options to assist you in using Zoom and joining online classes. Click the “One-on-One Help” to book a free call with Hana to make sure your Zoom is updated. Or join one of our monthly “Staying Internet Connected” classes to learn the ins and outs of virtual communication.